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Customer Service

Through our trained staff we offer a service with high levels of quality to give a better customer service experience
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Data analysis management

We help companies through specialized software to obtain quality data and its analysis.
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Multi-agent WhatsApp

Through this system we optimize the message receiving process and distribute evenly the chats received among the available agents.
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Scheduling of medical appointments

We facilitate the contact with your clients or patients for scheduling or cancellations.
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Collections

Effective portfolio management or churn prevention.
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etention, up-sell and cross-sell

We help optimize your sales conversion by managing current customers, interested prospects, offers and more.
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Hello

We are Soltedeco

We offer efficient solutions that allow us to bring our clients closer to their brands, our services are:

  1. Outsourcing Contact Center.
  2. Sales.
  3. Technical field services

With presence in 7 states: Santander, N. de Santander, Cundinamarca, Cesar, Magdalena, Guajira and Atlántico.

Why work with us?

About UsView services

Why work with us?

Our work principles

Through our company you can outsource your sales, customer service, appointment scheduling or technical services processes , we work with multiple tools tailored to your business. Our work principles have allowed us to adapt to the dynamic business environment and that is reflected in the trust that our clients have placed in us for more than 20 years.

Write us at
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Years of experience

+23 years of experience optimizing our processes and those of our business partners.
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Excellent work team

Our qualified and experienced team is ready to help you take your business to the next level.
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Creative and professional

We are not only identified by our experience and responsibility, we also have the ability to have a fast response in critical moments and take advantage of difficult situations.
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Tools that facilitate your operation

We have specialized tools for each of your processes, which will result in optimization and data analysis for decision-making.
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Team focused on results

Our objective is focused on improving your operations and sales goals.

SOME INTERESTING FACTS.

  • Branches

    Santander, N. de Santander, Cundinamarca, Cesar, Magdalena, Guajira and Atlántico.

  • Staff

    60 partners nationwide

  • Allies

    60 Aliados que nos permiten ofrecer cobertura nacional.

  • Outlets

    50 nationwide

  • Years of experience

    23 years

  • Sales

    10.000 per year

How can we get started?

Click the link below to schedule a meeting.